Money & Bills Playbook
Find help and recover money, one step at a time
Paying for care is the biggest worry most families name, even with good insurance. The good news is that help is real, and families who work through these steps often recover meaningful money. Go at your own pace, in any order. Check off what you have done.
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Start with your hospital social worker
Your social worker or financial counselor is the single best first stop. They know the hospital's own aid, can submit referrals you cannot, and can point you to outside grants.
Check the benefits you may qualify for
Many families qualify for public benefits they have not enrolled in. A childhood cancer diagnosis can change what your family is eligible for, so it is worth checking even if you have been turned down before.
Review every medical bill for errors
Medical bills contain mistakes more often than people expect, and errors usually favor the biller. Reviewing them line by line is one of the most reliable ways to recover money.
Apply for charity grants
Many organizations cover specific costs: travel, lodging, meals, rent, utilities, and more. Use the resource finder to match programs to what you need and where you live, then apply to several.
Know your rights at work
A parent often needs to reduce hours or step away from work to be a caregiver. There may be job protections and options you are not aware of. This is general information, not legal advice; confirm specifics with your employer and your state.
Track hidden costs for reimbursement
Gas, parking, flights, motels, and meals away from home add up fast, and several programs reimburse exactly these costs. Keep your receipts from day one.
This is general information to help you find support, not legal, financial, or medical advice. Confirm specifics with your care team, your employer, and each program. Your hospital social worker can help with referrals and applications.
You do not have to do this alone
Browse vetted financial-aid programs, or tell us what your family needs and our team will reach out.