Privacy Policy

Who We Are

Kyra's Hope Foundation (“we,” “us,” or “our”) is a 501(c)(3) nonprofit organization nonprofit organization (EIN 41-2583689) dedicated to supporting children and families affected by pediatric cancer. This policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.

Information We Collect

We collect information that you voluntarily provide when you:

• Make a donation (name, email, payment details)
• Submit a family support or milestone wish request (family details, contact information)
• Sign up to volunteer (name, email, phone, areas of interest)
• Subscribe to our newsletter (email address)
• Contact us through our website (name, email, message)
• Create a fundraiser (name, email, fundraiser details)

We also automatically collect limited technical data through cookies and analytics tools, including your IP address, browser type, pages visited, and referring URL.

How We Use Your Information

• Process and acknowledge your donations
• Fulfill family support and milestone wish requests
• Send donation receipts and tax acknowledgment letters
• Communicate updates about our programs and impact (if you opted in)
• Coordinate volunteer activities
• Respond to your inquiries
• Improve our website and services through anonymous analytics

We never sell, rent, or trade your personal information to third parties for marketing purposes.

Third-Party Services

We use trusted third-party services to operate our website and process transactions:

• Stripe — Secure payment processing for donations. Stripe handles all payment card data and is PCI DSS compliant. We do not store your card details.
• MailerLite — Newsletter delivery and email communications for subscribers who opt in.
• Google Analytics — Anonymous website usage analytics to help us understand how visitors interact with our site.
• Supabase — Secure database infrastructure for storing form submissions and operational data.
• Coinbase Commerce — Cryptocurrency donation processing for donors who choose to give via crypto.

Each of these services has its own privacy policy governing the data they process on our behalf.

Cookies and Tracking

Our website uses cookies for essential functionality (such as admin authentication) and third-party analytics (Google Analytics). You can control cookie preferences through your browser settings. Disabling cookies may affect some website features but will not prevent you from making donations or submitting forms.

Data Security

We implement industry-standard security measures to protect your information, including HTTPS encryption, secure server infrastructure, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain donation records and tax receipts as required by IRS regulations. Contact form submissions, volunteer signups, and support requests are retained for as long as necessary to fulfill their purpose. Newsletter subscribers can unsubscribe at any time using the link in our emails.

Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13 without parental consent. Family support request forms are intended to be completed by parents or legal guardians. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Unsubscribe from our newsletter at any time
• Opt out of non-essential cookies

To exercise any of these rights, please contact us at the email below.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.

Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us:

info@kyrashope.org
Kyra's Hope Foundation
4759 Fernridge Ln, Mercer Island, WA 98040